{"id":27,"date":"2023-04-20T11:47:06","date_gmt":"2023-04-20T11:47:06","guid":{"rendered":"https:\/\/dummy.xtemos.com\/woodmart2\/furniture2-elementor\/?page_id=27"},"modified":"2024-10-22T10:50:07","modified_gmt":"2024-10-22T16:50:07","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/pintolux.com.mx\/wp\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"27\" class=\"elementor elementor-27\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-57c6fad2 e-grid e-con-boxed e-con e-parent\" data-id=\"57c6fad2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5951d349 elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"5951d349\" data-element_type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;underline&quot;,&quot;highlighted_text&quot;:&quot;compra en Pintolux?&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t\t\t\t<h3 class=\"elementor-headline\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">\u00bfTienes alguna sobre nuestro proceso de<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">compra en Pintolux?<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35019798 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"35019798\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">Consulta nuestras preguntas m\u00e1s frecuentes sobre nuestros productos, proceso de compras y m\u00e1s.<br \/>Si no pudimos resolver tu duda o petici\u00f3n, puedes escribirnos por <a href=\"https:\/\/api.whatsapp.com\/send\/?phone=5215517265840&amp;text&amp;type=phone_number&amp;app_absent=0\" target=\"_blank\" rel=\"noopener\"><strong>WhatsApp<\/strong>.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7650a6 elementor-widget elementor-widget-wd_accordion\" data-id=\"a7650a6\" data-element_type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-shadow wd-titles-left wd-opener-pos-right wd-opener-style-plus\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn wd-active\" data-accordion-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\u00bfQu\u00e9 hago si quiero devolver un producto? \t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p style=\"text-align: justify;\">Si el producto no cumple con las especificaciones de la ficha t\u00e9cnica el cliente puede proceder a realizar la reclamaci\u00f3n en un lapso de 72 horas despu\u00e9s de haber recibido el producto al correo <a href=\"mailto:operacion.ecommerce@pintolux.com.mx\">operacion.ecommerce@pintolux.com.mx<\/a>, \u00a0la devoluci\u00f3n de su dinero se realizara en un lapso de 3 a 7 d\u00edas h\u00e1biles, despu\u00e9s de haber sido aceptada dicha reclamaci\u00f3n Pintolux absorbe el costo de env\u00edo al domicilio conocido como Acalotenco 52, Col. San Sebasti\u00e1n, Alcald\u00eda Azcapotzalco, Ciudad de M\u00e9xico. C.P. 02040.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\u00bfC\u00f3mo puedo cancelar un producto? \t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p style=\"text-align: justify;\">Si el cliente solicita cancelaci\u00f3n de un pedido debe realizarse no mayor a 24 horas despu\u00e9s de realizada la compra en l\u00ednea, deber\u00e1 enviar un correo a pintolux@pintolux.com.mx con el motivo de la cancelaci\u00f3n, el reembolso se realizar\u00e1 en un lapso de 7 a 15 d\u00edas h\u00e1biles.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"2\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\u00bfCu\u00e1l es la plataforma de pago que utiliza Pintolux?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p style=\"text-align: justify;\">Net Pay, para m\u00e1s informaci\u00f3n consultar <a href=\"https:\/\/netpay.mx\/terminos-y-condiciones-adquirente\/\" target=\"_blank\" rel=\"noopener\">t\u00e9rminos y condiciones<\/a> de esta plataforma.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"3\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\u00bfPor qu\u00e9 Normas se encuentran evaluados los productos de Pintolux?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<ul><li>NMX-C-423-ONNCCE-2019<\/li><li>NMX-C-450-ONNCCE-2019<\/li><li>NMX-U-64-1979<\/li><li>NMX-C-427-ONNCCE-2003<\/li><li>NMX-C-454-ONNCCE-2007<\/li><li>NMX-U-038-SCFI-2012<\/li><li>NMX-U-093-SCFI-2012<\/li><li>NMX-C-456-ONNCCE-2007<\/li><\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00bfTienes alguna sobre nuestro proceso de compra en Pintolux? Consulta nuestras preguntas m\u00e1s frecuentes sobre nuestros productos, proceso de compras<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_cloudinary_featured_overwrite":false,"_joinchat":[],"footnotes":""},"class_list":["post-27","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Preguntas frecuentes - Pintolux<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pintolux.com.mx\/wp\/preguntas-frecuentes\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Preguntas frecuentes - Pintolux\" \/>\n<meta property=\"og:description\" content=\"\u00bfTienes alguna sobre nuestro proceso de compra en Pintolux? 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